Insurers
Insurers
Using our market-leading intelligence-sharing platform, the MobiCode Ecosystem, businesses in the insurance industry, including Underwriters and Managing General Agents, can effectively challenge deceitful claims, identify high-risk individuals, and help improve the efficiency of the claims process with access to live data and the ability to blocklist devices instantly.
The system allows claims handlers access to an intelligent solution, giving them the ability to view live data and challenge the claim on the spot with searchable data at their fingertips. Additionally, sharing your insured data with MobiCode enables the tools to send instant alerts when a device insured under your policy is sold to a recycler.
The depth of data that can be accessed through our secure ecosystem includes the name and contact details of the retail store/recycler, the time and date of the transaction, and the details of the device seller. As data partners with MobiCode, you will have access to the footprint data of all mobile devices and their trading history.
The MobiCode ecosystem gives you the ability to instantly Blocklist (Including network Bar) and Hotlist devices (Silent alert to identify fraudsters) using the claimant IMEI or serial number; this will deter potential targeted fraud and improve the efficiency of the claims process.
Our comprehensive data ecosystem draws live data from various sources, including Law Enforcement, Insurance, Mobile Operators and High Street/Online Recyclers, based on IMEI and Serial numbers for the live lookup and alert service.
MobiCode Features
Pre-Claim Fraud
Identify fraudulent claims and challenge claimants directly during the claims process.
Identify Risk
Receive immediate alerts on your insured devices that have been recycled.
Instant Alerts
Get real-time notifications for devices of interest through instant alerts.
Model Validation
Confirm the device's make and model instantly to ensure relevant claim levels are paid for devices.
Hot List Devices
Add high-risk devices to a Hot List to prevent trading and obtain instant alerts.
Footprint Data
Access detailed device trading histories through our online and high street recyclers network.
Buying Data
Obtain verified details of sellers whose devices of interest are traded via our network of recyclers.
Enterprise Upload
Upload high-volume data files for automatic processing and streamlined notifications.
MobiCode Benefits
Hotlist Devices
Instantly hotlist devices globally during the claims process to ensure they are appropriately blocked, minimising the risk of fraudulent claims.
Reduce Claim Fraud
Check device history pre- and post-claim to identify whether devices of interest have been offered for trade within our extensive network of recyclers.
Increase Intelligence
Access exclusive data through the MobiCode SHARE network, offering insights not available from other data providers.
Live Alerting Platform
Create real-time alerts with our user-friendly upload tool, and download processed files for detailed examination.
Our experts are on hand to help guide you to the right solution!
Featured Apps
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Check devices instantly against the global blocklist and fraud-prevention data sets. Supporting 122 networks in 44 countries, MobiCHECK® protects against purchasing fraudulent devices.
MobiWIPE® is a GDPR-compliant, secure, and certified data-wipe tool that protects against data breaches. MobiWIPE® ensures devices are wiped according to our stringent standards.
Our secure data-sharing platform effectively reduces mobile device crime and fraud, preventing over £3 million in mobile-related fraud.
Latest Case Studies
Our instant device due-diligence and blocklist service, protects you from purchasing devices that are lost / stolen or may have activation locks still active.
Our guided diagnostic software streamlines identifying and eliminating defective inbound devices through a series of automated and interactive tests.
Securely wipe used devices, with our certificated MobiWIPE® Mobile Data Erasure Tool, providing peace of mind to yourselves and your customers.
FAQ's
MobiCode helps insurers identify suspicious mobile device claims by checking IMEI and serial number data against live intelligence sources. This can help claims handlers challenge questionable claims, detect high-risk devices, and reduce the chance of paying out on fraudulent or misrepresented claims.
Mobile phone insurance fraud can include false loss or theft claims, duplicate claims, claims made after a device has already been traded, or claims where the device details do not match the customer’s policy. Device intelligence helps insurers verify claim details before making a decision.
Insurers can use the MobiCode ecosystem to check device identifiers such as IMEI or serial numbers against intelligence from recyclers, networks, law enforcement, insurance data and other trusted sources. This can help identify whether a device has been traded, reported, blocked, hotlisted or linked to suspicious activity.
MobiCode gives claims handlers access to live device intelligence during the claims process. This allows teams to validate device details, review trading history, check for risk indicators, and challenge suspicious claims while the case is still active.
Yes. When relevant device data is shared with MobiCode, insurers can receive alerts if an insured device appears within the recycling or trade-in ecosystem. This helps identify cases where a device may have been sold or recycled while also being linked to an insurance claim.
Device hotlisting allows an insurer or authorised organisation to flag a device of interest using its IMEI or serial number. If that device appears in the MobiCode ecosystem, the relevant party can receive an alert, helping them investigate potential fraud or suspicious trading activity.
Blocklisting is used to prevent or restrict a device from being used or traded normally, often where it has been reported lost, stolen or involved in a claim. Hotlisting is used to monitor a device of interest and generate alerts when activity is detected, supporting investigation and fraud prevention.
Footprint data provides visibility of a device’s trading history, including when and where a device may have appeared within participating recycler or retail networks. This can help insurers identify inconsistencies between a customer’s claim and the device’s actual market activity.
Yes. By combining live IMEI intelligence, recycling network data, hotlist alerts, blocklist support and device history checks, MobiCode helps insurers make better-informed claim decisions and reduce exposure to fraudulent mobile device claims.
Yes. MobiCode supports enterprise upload and high-volume data processing, allowing insurers and claims teams to check large numbers of devices efficiently. This is useful for teams that need scalable fraud prevention rather than manual one-device-at-a-time checks.
No. MobiCode supports the claims process by providing additional device intelligence and risk indicators. It should be used alongside existing fraud checks, policy checks, customer verification and claims-handling procedures.
MobiCode is suitable for insurers, underwriters, managing general agents, claims handlers and fraud-prevention teams that handle mobile device claims and need better visibility over lost, stolen, blocked, traded or suspicious devices.
Looking for more details - Let one of MobiCode team of experts help guide you. Call us on +44(0) 203 150 25 29
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