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Improving business intelligence with MobiCHECK®

MobiCode provides a comprehensive suite of solutions that audit and support the mobile phone recycling industry. Our unique data-driven live system, MobiCHECK®, centralises and provides instant alerts regarding mobile phone status to protect a business from the cost of crime. This includes a stock watch that lets you detect lost devices and identify criminal activity externally and internally whilst our market-leading solutions support device processing.

 

Protecting Business From Device Fraud

If you’re a network operator looking to cut the costs of device fraud, MobiCode can help. We provide the following benefits for MNVOs and network operators alike: Reduce stock losses through our bulk IMEI upload tool that allows you to check if any of your internal stock has been traded in with one of our extensive network of recyclers. Manage churn and lousy debt by identifying customers who have recycled their devices or upgraded within their contract period.

 

Reducing Fraud Through Sharing Intelligence

Reduce fraud by identifying subjects of risk using our secure data-sharing platform, which includes instant device alerts and an extensive historic data search service. Operational support via our suite of applications, which can offer support to both retail and hub environments to optimise processes and increase stock value.

Enhance your take-back processes by ensuring devices offered for trade are not blocked on any other networks. In-store testing allows retail staff to identify and solve handset errors and faults. GDPR and ADISA-approved data erasure through our industry-leading MobiWIPE® tool to support exchanges, repairs and trade-ins. Full business reporting is available through our downloadable and fully auditable report tool.

The Benefits

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Reduce Stock Losses

Upload and verify internal stock to check whether any devices have been traded within our recycler network.

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Business Intelligence

Manage churn and bad debt by identifying customers who have recycled their devices or upgraded within their contract period.

Reduce Fraud

Identify at-risk individuals through our secure data-sharing platform, which includes instant device alerts and an extensive historical data search service.

Operational Support

Utilise our comprehensive suite of applications to optimise processes and increase stock value in retail and hub environments.

Our experts are on hand to help guide you to the right solution!

Latest Case Studies

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FAQ's

How does MobiCode help mobile networks reduce device fraud?

MobiCode helps mobile networks identify risky, missing, blocked or suspicious devices by using IMEI and serial number intelligence. This supports fraud prevention, stock monitoring, take-back checks, device due diligence and internal loss reduction across retail, hub and operational environments.

What is device fraud in the mobile network sector?

Device fraud can include stolen stock, false claims, suspicious upgrades, contract misuse, recycled devices still linked to active agreements, or handsets being traded while they remain financially or operationally connected to a network. MobiCode helps networks identify these risks earlier through live device intelligence.

How can networks use IMEI checks to reduce risk?

Networks can use IMEI checks to confirm whether a device has been blocked, reported, traded, recycled, hotlisted or linked to suspicious activity. This gives teams better visibility before accepting devices through trade-in, repair, exchange, upgrade or recycling programmes.

What is Stock Watch?

Stock Watch allows networks to monitor IMEI or serial numbers of interest and receive alerts when those devices appear within relevant data sets or trading channels. This can help identify missing stock, internal theft, suspicious trading activity or devices being recycled unexpectedly.

Can MobiCode help identify internal stock loss?

Yes. MobiCode can help networks upload and monitor stock data to identify whether devices from internal inventory have appeared within the wider recycler or trade-in ecosystem. This supports investigations into stock shrinkage, internal theft and unauthorised device movement.

How does MobiCode support take-back and trade-in processes?

MobiCode supports take-back and trade-in workflows by helping networks check whether devices are blocked, high risk, incorrectly represented or unsuitable for resale. This allows retail and operational teams to make better decisions before accepting or processing devices.

Can MobiCode help with customer churn and bad debt?

Yes. Device intelligence can help networks identify cases where customers may have recycled, traded or upgraded devices while still within a contract period. This can support churn management, bad debt investigation and wider customer-risk assessment.

How does MobiCode support retail stores and hub operations?

MobiCode supports retail and hub teams with device due diligence, diagnostics, in-store testing, secure data erasure and reporting. This helps staff identify handset faults, reduce “No Fault Found” cases, improve processing consistency and increase the value of devices entering take-back or repair workflows.

Does MobiCode provide secure data erasure for network devices?

Yes. MobiWIPE® supports secure, GDPR-compliant data erasure for used mobile devices. This is useful for exchanges, repairs, returns, trade-ins and recycling workflows where networks need to protect customer data and maintain an auditable erasure record.

Can networks use MobiCode for bulk device checks?

Yes. MobiCode supports bulk IMEI and serial number checking, allowing networks to process large volumes of devices efficiently. This is particularly useful for stock audits, take-back programmes, recycler matching, fraud investigations and operational reporting.

What reporting does MobiCode provide?

MobiCode can support downloadable, auditable reporting across device checks, user activity and processing workflows. These reports can help networks improve training, monitor operational performance, investigate risk and maintain evidence of device-handling decisions.

Who within a mobile network can benefit from MobiCode?

MobiCode can support fraud teams, retail operations, device trade-in teams, repair and returns teams, stock-control teams, compliance teams and business intelligence teams. It is designed for organisations that need better visibility over device status, movement and risk.

Looking for more information? Let one of our team of experts help you. Call us on +44 203 150 25 29

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