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Cybercrime Is Showing A Trend Towards Mobile Bots

Mobile security is a constantly moving target. The threat landscape keeps changing, so security professionals must keep watching for new ways criminals try to break through existing defences.

At the same time, the way people use the internet has changed. Money and mobile are now closely linked, with 58% of digital transactions coming from a mobile device. People now use smartphones to book holidays, buy clothes and order food, often within minutes.

As mobile use has grown, online threats have changed as well. One third of all fraud now targets a mobile device. That matters because people manage so much of their daily life on their phones, from social activity to banking. For that reason, businesses need to take mobile security seriously and manage mobile risk wherever they can.

Why Mobile Security Matters More Than Ever

Mobile devices now sit at the centre of everyday digital life. As a result, they attract more attention from attackers. Businesses cannot treat mobile security as a side issue when customers use their phones for payments, communication and account access every day.

The Rising Risk of Mobile Bots

One of the most efficient ways criminals compromise mobile devices is through bot attacks. Their use is growing quickly. In fact, bot attacks increased by 60% between Q1 and Q2 in 2018.

Research has shown that once attackers gain access to a mobile device, they can use the data inside it to train algorithms to attack other devices more effectively. In addition, the AI chatbots that many customers now use can be repurposed to trick people into sharing personal information. A customer may distrust an unexpected call from a bank, yet feel more comfortable sharing details with a branded live chat service.

For broader cyber security guidance, businesses can also review advice from the National Cyber Security Centre.

How Businesses Can Strengthen Mobile Security

To protect customers against mobile bot threats, businesses need to observe, learn and adapt. Attackers and organisations now use many of the same technologies. Therefore, businesses need to stay one step ahead rather than react too late.

In practice, that means building systems that can tell the difference between a genuine customer and a bot attempting to gain access. This may involve analysing natural typing behaviour, reviewing common response patterns and adding stronger authentication steps. Even businesses that do not use AI internally still need clear and reliable processes that protect both customer data and internal systems.

MobiCode and Mobile Security

Businesses can respond more effectively when they share knowledge. Threats often move across organisations and industries, so information sharing can help businesses respond with more up-to-date intelligence. When attackers operate through networks, businesses often need the same kind of collective visibility to defend themselves properly.

That same principle sits behind MobiCode’s approach to protecting personal information on second-hand and recycled devices. MobiCode uses a network-based security model to help businesses reduce the risk of sensitive data being exposed.

MobiWIPE is built around the reality that data can remain on older handsets and devices in places that are easy to miss. MobiCode uses that knowledge to erase data from areas that other providers may overlook.

In addition, MobiCHECK combines a wide range of external datasets with information collected internally by MobiCode. That helps provide a broader device check and supports a more informed approach to device security and due diligence.

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